Meet

Audena

The AI agent proven to recover lost revenue.
For the messy operational calls nobody wants to handle.

"Live in a day. Recovered $40K in the first week."

Karim Haddad Ops Lead, D2C Beauty Brand

"I stopped hiring for the night shift. Audena just handles it."

Priya Menon COO, Logistics Co.

"No-shows dropped 70%. My front desk has its life back."

Dr. Laila Rashid Clinic Director, Multi-site Clinic

"The first AI agent my customers didn't hang up on."

Marco Bianchi Head of CX, MENA E-comm Group

Audena recovers up to 35% of failed COD orders most operators write off
and turns the rest of your operation into recoverable revenue too.

Adds 18–22% to delivered-order revenue across global D2C operators

Trusted by

MedaCare
Nakheel Group
Qasr Logistics
Souq Direct
Burj Finance
Haala Pay
Rimal Hotels
Masdar Health
MedaCare
Nakheel Group
Qasr Logistics
Souq Direct
Burj Finance
Haala Pay
Rimal Hotels
Masdar Health

I'm audena.

I fix the problems.
You get the revenue.

Orders, confirmations, failed deliveries, payment issues. I handle the messy part of your business.

Three steps to live.

Pick the tools. Pick the agent. Hit play. That's the whole setup.

01

Connect your tools

Plug into the tools you already use. Shopify, HubSpot, Salesforce, your 3PL, your payment gateway, your helpdesk — Audena slots in as the voice layer on top of the stack you've already built. No replacements. No rip-and-replace.

Shopify HubSpot Salesforce Stripe WhatsApp CRM
02

Pick your agent

Choose your industry. Select the agent. Want it to sound like your most reliable employee, your no-nonsense manager, or your caring mother? Done. Pick the workflow, pick the voice, set the rules, drop in your knowledge base.

IndustryE-commerce
WorkflowCOD confirmation
VoiceProfessional — Arabic
RulesConfigure →
03

Go live

Hit play. The agent starts working immediately — handling calls, following up with customers, logging every outcome, and feeding results into your dashboard. You watch the dashboard. I handle the calls.

Calls today1,247
Contained89.1%
Recovered$34.2k
Avg duration38s

Is that your business?

The messy part of your business should be none of your business. Every field has different issues. I’ll send the right agent to handle yours.

See how it works →

E-commerce

Confirm orders. Verify addresses. Follow up on failed payments. Reduce returns. Built for COD-heavy operations across MENA — in Arabic, English, and every dialect in between.

↑ 22% confirmed-order rate
MENA D2C retailers, 60k+ orders/month

Healthcare

Remind patients. Handle reschedules. Follow up on missed visits. Clinical staff stops chasing the phone and gets back to clinical work.

↓ 40% no-show rate
Regional healthcare networks

Hospitality

Take reservations. Answer guest questions. Follow up after check-out. One agent runs across every property, every shift, every time zone.

85% call containment
Multi-property hospitality groups

Logistics

Update customers in real time. Resolve delivery issues before they become returns. Confirm drops. Catch exceptions the moment the 3PL flags them.

↓ 35% failed deliveries
Cross-border GCC operators

Real Estate

Qualify leads in under five minutes. Schedule viewings. Follow up automatically. Warm-transfer the real buyers to the sales floor with full context.

↑ 3x qualified-lead conversion
GCC developers running paid acquisition

Financial Services

Follow up on payments. Send reminders. Handle routine inquiries across voice, WhatsApp, and SMS. Every conversation logged, every promise tracked.

↑ 28% collection rate on overdue accounts
Lenders and subscription operators

A few of the workflows I run.

Outbound / E-commerce

COD order confirmation

Confirm every cash-on-delivery order before it ships. Catch wrong addresses, fake numbers, and second-guessers — in Arabic, English, or whichever dialect the customer picked up in.

↑ 22% COD delivery success rate
MENA D2C retailer · 60k+ orders/month
Outbound / E-commerce

Failed-delivery recovery

Reach the customer the moment the 3PL flags an exception. Fix the address, reschedule the drop, or recover the order before it goes back to the warehouse.

↓ 35% abandoned shipments
Cross-border GCC operator
Inbound / Healthcare

Appointment management

Answer every call. Confirm, reschedule, or triage — across clinics, languages, and time zones. No-shows drop. Front desk gets its day back.

↓ 40% no-show rate
Regional healthcare network
Outbound / Real Estate

Lead qualification

Reach new leads in under five minutes. Qualify against the brief, score intent, and warm-transfer the real buyers straight to the sales floor with full context.

↑ 3x qualified-lead conversion
GCC developer running paid acquisition
Outbound / Financial Services

Payment reminders & recovery

Multi-channel follow-up on aging receivables — voice, WhatsApp, SMS, payment link. Full audit trail per account. Every conversation logged, every promise tracked.

↑ 28% collection rate on overdue accounts
Subscription commerce operator
Inbound / Hospitality

Reservations & confirmations

Take bookings, confirm stays, handle changes — across every property, every shift, every time zone. The front desk picks up only what actually needs a human.

85% call containment
Multi-property hospitality group

Audena fits into what you already use.

I connect to your own tools. CRM, order systems, and more when needed. No new stack. No complicated setup.

WhatsApp
HubSpot
Salesforce
Shopify
Slack
Stripe
Twilio
Zendesk

Simple, transparent pricing

Starter

Automate your first operational calls.

$0 / per month
Included minutes500 / month
Overage rate$0.26 / min
Seats1
  • Order confirmation calls
  • Failed-delivery recovery
  • Core platform integrations
  • Pay-as-you-scale included
Get started

Scale

High-volume automation with premium support.

From $2,000 / per month
Included minutes12,000 / month
Overage rate$0.21 / min
Seats5+
  • Everything in Growth
  • Advanced analytics
  • Direct channel with the technical team
  • Deployment & fix support
Get started
StarterFree
GrowthRecommended
ScalePremium
Usage & economics
Monthly price
$0
$470
From $2,000
Included minutes / month
500
3,000
12,000
Overage rate (per min)
$0.26
$0.24
$0.21
Pay-as-you-scale
Seats / members
1
Up to 5
5+
Core operational calls
Order confirmation calls
Failed-delivery recovery
Payment / COD collection
Lead qualification
Platform integrations
AI & Intelligence
Standard AI agent
Audena Intelligence — context engine
Advanced analytics
Premium capabilities
Support
Standard support
Priority support
Direct channel with technical team
Deployment & fix support

You should be convinced by now. If not —

Not at all. Audena is built for managers, not developers.
If you can use Shopify or HubSpot, you can use Audena.
No coding. No technical setup. No IT team required.
Never. Pricing is straightforward and predictable.
You know exactly what you're paying before you start.
No hidden fees. No surprises.
Just a clear monthly plan that fits your volume.
Every agent follows a strict script you control.
If something gets complex, it hands the call to your team.
Nothing goes wrong without a human backup.
Every call is recorded and always available to review.
Audena's agents sound natural and human.
Most customers simply experience it as fast, helpful, consistent service.
And when a situation needs a human, the agent passes the call seamlessly.
You can adjust your agent anytime: change the script, update the workflow, pause it.
Everything is managed from your dashboard.
No technical knowledge needed. No waiting on anyone else.
Yes. Audena connects directly with the platforms you already use: Shopify, HubSpot, Salesforce, WhatsApp, and more.
It plugs into your existing stack without replacing anything.
Everything keeps working as it does today — just with more automation on top.

Audena handles 10,000+ conversations a day
on a team you don't have to hire
and every one of them improves the next.

85% call containment across inbound operations

You can keep chasing chaos.
Or you can let me handle it.

Launch Audena