E-commerce
Confirm orders. Verify addresses. Follow up on failed payments. Reduce returns. Built for COD-heavy operations across MENA — in Arabic, English, and every dialect in between.
Meet
The AI agent proven to recover lost revenue.
For the messy operational calls nobody wants to handle.
"Live in a day. Recovered $40K in the first week."
"I stopped hiring for the night shift. Audena just handles it."
"No-shows dropped 70%. My front desk has its life back."
"The first AI agent my customers didn't hang up on."
Adds 18–22% to delivered-order revenue across global D2C operators
Trusted by
I'm audena.
Orders, confirmations, failed deliveries, payment issues. I handle the messy part of your business.
Pick the tools. Pick the agent. Hit play. That's the whole setup.
Plug into the tools you already use. Shopify, HubSpot, Salesforce, your 3PL, your payment gateway, your helpdesk — Audena slots in as the voice layer on top of the stack you've already built. No replacements. No rip-and-replace.
Choose your industry. Select the agent. Want it to sound like your most reliable employee, your no-nonsense manager, or your caring mother? Done. Pick the workflow, pick the voice, set the rules, drop in your knowledge base.
Hit play. The agent starts working immediately — handling calls, following up with customers, logging every outcome, and feeding results into your dashboard. You watch the dashboard. I handle the calls.
The messy part of your business should be none of your business. Every field has different issues. I’ll send the right agent to handle yours.
See how it works →Confirm orders. Verify addresses. Follow up on failed payments. Reduce returns. Built for COD-heavy operations across MENA — in Arabic, English, and every dialect in between.
Remind patients. Handle reschedules. Follow up on missed visits. Clinical staff stops chasing the phone and gets back to clinical work.
Take reservations. Answer guest questions. Follow up after check-out. One agent runs across every property, every shift, every time zone.
Update customers in real time. Resolve delivery issues before they become returns. Confirm drops. Catch exceptions the moment the 3PL flags them.
Qualify leads in under five minutes. Schedule viewings. Follow up automatically. Warm-transfer the real buyers to the sales floor with full context.
Follow up on payments. Send reminders. Handle routine inquiries across voice, WhatsApp, and SMS. Every conversation logged, every promise tracked.
Confirm every cash-on-delivery order before it ships. Catch wrong addresses, fake numbers, and second-guessers — in Arabic, English, or whichever dialect the customer picked up in.
Reach the customer the moment the 3PL flags an exception. Fix the address, reschedule the drop, or recover the order before it goes back to the warehouse.
Answer every call. Confirm, reschedule, or triage — across clinics, languages, and time zones. No-shows drop. Front desk gets its day back.
Reach new leads in under five minutes. Qualify against the brief, score intent, and warm-transfer the real buyers straight to the sales floor with full context.
Multi-channel follow-up on aging receivables — voice, WhatsApp, SMS, payment link. Full audit trail per account. Every conversation logged, every promise tracked.
Take bookings, confirm stays, handle changes — across every property, every shift, every time zone. The front desk picks up only what actually needs a human.
I connect to your own tools. CRM, order systems, and more when needed. No new stack. No complicated setup.
Automate your first operational calls.
Scale call automation as your volume grows.
High-volume automation with premium support.
85% call containment across inbound operations